Network Voice Engineer

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Position: Network Voice Engineer (Fulltime)
Company: Cisco Systems (Berbee Networks)
Location: INDIANAPOLIS
Salary: OPEN
Type: Full-Time

Work Authorization: H1, GC, Citizen, T1 and others as well (Our Client is an Equal opportunity employer)

Requirement:
The incumbent of this position will:

• Perform client consultation: Plan, design, implement, and support IP-based call center solutions
• Develop and implement the technical architecture and physical design of the network
• Analyze the existing voice and data networks and recommend solutions
• Set up, configure, and test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, and Cisco Intelligent Contact Manager
• Assist Account Managers during the sales process by educating the customer on new technologies in the contact center arena
• Assist in the management of projects through Berbee's project management methodology

Qualifications:

• Minimum of three years related experience in networked voice and call center environments, with some experience in network engineering
• High-end experience in PBX and/or Call Center systems engineering experience
• Experience with call flow analysis

Please email your resume to Strategic Talent Acquisition and Retention team at Click here for Email Please specify position title in the subject line.